HIGH POTENCY FACE LIFT SERUM

SHIPPING POLICY

1. Shipping Times: Orders are typically processed and shipped within 1-2 business days. Delivery times may vary depending on your location and the shipping method selected.

2. Shipping Methods: We offer standard and expedited shipping options. The shipping cost and estimated delivery time will be displayed at checkout.

3. International Shipping: We currently only offer domestic shipping. International shipping may be available in the future.

4. Order Tracking: Once your order has been shipped, you will receive a tracking number via email, which you can use to track the status of your delivery.

5. Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. The shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping Offer:

1. Conditions: Free shipping is always available on all orders over $50. The subtotal of the order must be $50 or more after any discounts are applied. Free shipping is available on select orders during promotional periods.

2. Exclusions: Free shipping offer is not applicable to international orders. It is valid for domestic orders only.

3. Automated Application: The free shipping offer will be automatically applied at checkout once the conditions are met.

4. Duration: The intermittent free shipping offer is valid only during the specified promotional period. Once the promotion ends, regular shipping rates will apply.

5. Notification: Customers will be notified of the free shipping offer through promotional emails, website banners, or social media posts.

6. Shipping Method: Free shipping will be fulfilled using our standard shipping method, with an estimated delivery time of 3-7 business days.

7. Exclusions: The intermittent free shipping offer may exclude certain products or categories. Any exclusions will be clearly stated in the promotion.

8. Questions: If you have any questions about our free shipping offer, please contact us at contact@luxepeau.com.

RETURN POLICY

1. Returns: We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3. Exchanges: If you need to exchange an item for a different size or color, please contact us at contact@luxepeau.com to arrange for an exchange.

4. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at contact@luxepeau.com so we can resolve the issue.

SERUM BOTTLE DESCRIPTION AND PACKAGING

1. Bottle Size: The serum is packaged in a bottle that has a capacity of 1 fluid ounce (30 ml), making it convenient for travel and everyday use.

2. Design: The bottle features a sleek and compact design, making it easy to hold and use.

3. Material: The bottle is made of high-quality brown glass, which helps protect the serum from UV light exposure, preserving its efficacy.

4. Color: The bottle is brown in color that provides an additional layer of protection against light and air, helping to extend the shelf life of the serum.

5. Pump or Dropper: The bottle comes with a precision dropper, allowing for controlled and mess-free dispensing of the serum.

6. Closure: The bottle is equipped with a black screw-on dropper cap, ensuring a tight seal to prevent leakage and maintain product freshness.

7. Packaging: The serum bottle is packed in a secondary auto lock carton box to ensure protection during shipping and handling.

8. Instructions: The packaging may include detailed information about the serum's ingredients, benefits, use, storage, and any special instructions or precautions.

STORAGE AND CARE INSTRUCTIONS

1. Storage Temperature: Store the serum in a cool, dry place away from direct sunlight and heat sources.

2. Refrigeration: If serums contain sensitive ingredients like vitamin C, check the product label for specific storage instructions.

3. Avoid Contamination: Always use clean hands when handling the serum to avoid contamination. Close the bottle tightly after each use.

4. Shelf Life: Check the expiration date on the product packaging. Discard the serum if it has expired.

5. Patch Test: Before using the serum on your face, perform a patch test on a small area of skin to check for any allergic reactions or irritation.

6. Application: Apply the serum to clean, dry skin. Use gentle, upward motions to massage the serum into your skin.

7. Frequency: Follow the recommended usage instructions provided with the product. Overuse of the serum may lead to skin irritation.

8. Layering: If you use multiple skincare products, apply the serum before heavier creams or lotions to allow better absorption.

9. Consultation: If you have sensitive skin or are unsure about using the serum, consult a dermatologist before incorporating it into your skincare routine.

10. Discontinue Use: If you experience any discomfort, irritation, or adverse reactions while using the serum, discontinue use immediately and consult a healthcare professional.